239 AGENCY collects only the information needed to respond to project inquiries, protect the website, and keep necessary business records.
Information you provide
When you use the project inquiry form, we receive your name, email address, optional phone number, and the project details you choose to share.
Information used for security
We use limited technical information to prevent spam and abuse. Network and browser identifiers are converted into one-way hashes before they are stored for rate limiting and security review.
How we use information
- To review and respond to your inquiry.
- To check that an email address is formatted and deliverable.
- To prevent fraud, spam, and misuse.
- To maintain records related to prospective or active client work.
Service providers
We use hosting, email delivery, and email-validation services to operate the site. These providers receive only the information needed to perform those services and are not authorized by us to use it for their own marketing.
Sharing and sales
We do not sell personal information. We may disclose information when required by law, to protect legal rights or site security, or to providers working on our behalf.
Cookies and analytics
The main marketing site does not currently use advertising cookies or third-party analytics. If that changes, this policy will be updated.
Retention and security
Inquiry information is kept only as long as reasonably necessary to respond, maintain business records, resolve disputes, and meet legal obligations. We use access controls and restricted server storage, but no internet service can guarantee absolute security.
Your choices
You may ask about, correct, or request deletion of information you submitted, subject to legal and recordkeeping requirements. Use the project form and write “Privacy request” in the project details.
Send a privacy requestChildren
This site is intended for business inquiries and is not directed to children under 13.
Policy updates
We may update this policy when our practices or legal requirements change. The effective date below shows the latest revision.
Effective September 1, 2026.